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Return & Refund Policy

We want you to be completely satisfied with your 7 OVERS gear. If something is not right, here is how returns and refunds work.

Returns

  • Items may be returned within 7 days of delivery in unused, original condition with tags and packaging intact.
  • Personalised or custom-printed items cannot be returned unless they arrive damaged or defective.
  • To start a return, go to My Account → Orders and raise a return request, or contact our support team.

Refunds

  • Once we receive and inspect your return, we will notify you of the approval status.
  • Approved refunds are issued to your original payment method within 5–7 business days.
  • Shipping charges are non-refundable unless the return is due to our error.

Exchanges

Need a different size or colour? Raise a return and place a new order, or drop the item at your nearest pickup centre for a faster exchange.

Questions? Reach us any time via the Contact Us page.