Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund subject to the following terms:
Returns
- Returns must be requested within 7 days of receiving the order.
- Items must be unused, unworn, unwashed, and returned in their original packaging with all tags attached.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items are not eligible for return or refund:
- Used, washed, or damaged products.
- Customized or personalized items.
- Products without original tags or packaging.
- Final sale or clearance items.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please report it within 48 hours of delivery with supporting photos. After verification, a replacement or full refund will be provided.
Refunds
- Once the returned item is received and inspected, the refund will be processed to the original payment method.
- Refunds are typically completed within 5–10 business days, depending on your payment provider.
Exchanges
Exchanges are available only for defective products, incorrect items, or size changes (subject to stock availability).
Return Shipping
- Return shipping is free if the product is defective, damaged, or incorrectly delivered.
- For all other returns, return shipping charges may apply.
Order Cancellation
Orders can only be cancelled before they are shipped. Once shipped, orders cannot be cancelled and must follow the return process.
Right to Refuse Returns
Returns that do not meet the above conditions may be rejected.
By placing an order, you agree to this Refund Policy.